1. Introduction & Data Controller
Sortsyreeltonic Media AG (“Sortsyreeltonic”, “we”, “our”, or “us”), operating under Swiss Company Registration CHE-492.810.391 and domiciled at Bahnhofstrasse 42, CH-3920 Zermatt, Valais, Switzerland, operates the domain sortsyreeltonic.christmas.
We take the protection of your personal information with supreme Swiss precision and compliance. This Privacy Policy details our handling, collection, retention, and transfer of personal data collected through your interactions with our festival guides, WebGL 3D graphical components, and transit planning software.
2. Legal Bases for Processing
We process your data strictly under the Swiss Federal Act on Data Protection (FADP) and, where applicable to residents of the European Economic Area (EEA), the General Data Protection Regulation (GDPR) Article 6:
- Consent (Art. 6(1)(a) GDPR): Where you have voluntarily opted in to non-essential cookies, newsletter publications, or submitted inquiries via our contact interfaces.
- Legitimate Interests (Art. 6(1)(f) GDPR): To ensure server security, prevent distributed denial of service attacks, optimize our 3D rendering engines, and aggregate anonymous festival route query volumes.
- Contractual Performance (Art. 6(1)(b) GDPR): Fulfilling customized concierge inquiries, ticketing recommendations, or private itinerary generation requests.
3. Data Collection Categories
We collect data across two broad classifications:
A. Automatically Collected Telemetry: When loading our spatial interactive maps, our servers log technical variables including your IP address (anonymized at byte level), browser configuration, operating system, WebGL support indices, viewport dimensions, referral URLs, and access timestamps.
B. Information You Actively Provide: When you complete our contact forms or send correspondence to [email protected], we collect your full name, email address, country of residence, travel dates, festival preferences, and the specific text of your inquiry.
4. Cookies & Local Storage Telemetry
Our platform uses local storage keys (such as sortsy_cookie_consent) and minimal essential session cookies to remember your display preferences, filter parameters, and cookie preferences across sessions. For an exhaustive matrix of every tracking asset, review our dedicated Cookie Policy.
5. Third-Party Service Processors
To ensure high performance and global availability, Sortsyreeltonic utilizes trusted infrastructure vendors adhering to strict Data Processing Agreements (DPAs) and standard contractual clauses (SCCs):
- Cloud & Hosting: Swiss-based and EU Tier-3 data center facilities with ISO 27001 certifications.
- CDN & Asset Distribution: High-speed edge delivery networks for static JavaScript libraries and optimized imagery.
- Analytics: Privacy-first, cookieless aggregated visitor telemetry with zero cross-site tracking or commercial data brokerage.
6. International Data Transfers
Switzerland has been formally recognized by the European Commission as providing an adequate level of data protection. If data is transferred outside Switzerland or the EEA, we implement EU Standard Contractual Clauses and Swiss Federal Data Protection and Information Commissioner (FDPIC) approved safeguards.
7. Data Retention Periods
We retain server log files for a maximum of 30 days for cybersecurity auditing, after which they are irreversibly purged. Contact form submissions and email inquiries are retained for up to 24 months to assist with recurrent Swiss festival season bookings, or until you formally request deletion.
8. Your Statutory Rights
Under the Swiss FADP and GDPR, you possess the following rights regarding your personal records:
- Right of Access: Request a free copy of all personal records held in our systems.
- Right to Rectification: Demand immediate correction of inaccurate or incomplete records.
- Right to Erasure (“Right to be Forgotten”): Request complete deletion of your records where no legal statutory retention applies.
- Right to Restrict or Object: Restrict processing or object to processing conducted on legitimate interest bases.
- Right to Data Portability: Receive your data in a structured, machine-readable (JSON/CSV) format.
9. Contact the Data Protection Officer
To exercise your privacy rights or file a query, contact our designated privacy compliance officer:
Data Protection OfficerSortsyreeltonic Media AG
Bahnhofstrasse 42, CH-3920 Zermatt, Switzerland
Email: [email protected]